Our mission is to provide innovative, efficient and cost-effective solutions that are customized to meet the needs of our clients. We pledge to provide top quality products and services on time to our customers at competitive costs.
This formula for success re-emphasizes the VPSI motto, “Empowering Solutions, Enabling Success.™”
Beginning in 1997, VPSI was started with a single vision: To be fully dedicated and committed to the tasks at hand, and to constantly and diligently do our job responsibly so that the clients we support can accomplish their mission efficiently and effectively. This cultural paradigm has been the motivating catalyst over the years which have compelled VPSI to meet 100% of our deliverables on time and within budget. No exceptions, no excuses- just the delivery of the highest quality services and solutions supported by a team of highly motivated, highly skilled and very dedicated professionals, every time. The VPSI culture and structure is designed to provide the maximum support to our “front-line” employees, who in turn, provide maximum support to our customers. Because of this management vision, VPSI enjoys a higher than industry average retention rate. Maintaining this commitment to service delivery excellence requires a corporate commitment to our employees and a culture that promotes and supports the growth of our employees. At VPSI, we realize that the growth of our employees includes quality of life and professional growth. This growth is based on a structured process that focuses on task Requirements Identification, Mentoring, Training and Performance Incentives.
Our company culture extends to a depth beyond the surface of happy employees contently supporting our clients. We believe that to truly drive the highest quality of service, the responsibility rests with not only our corporate management structure, but with our employees as well. We believe that the best results are achieved when done with "EASE":
Our company culture instills a team-centric attitude that begins with a clear understanding of Expectations and requirements. By ensuring that Expectations are clearly communicated and understood, our employees are better able to meet and often exceed expectations through collaboration and teamwork.
As Expectations are clearly understood, our company culture is able to successfully promote Accountability. Our employees and corporate staff are Accountable to one another, the organization and our clients. We realize that accountability is an essential ingredient for successful results. The foundation of a successful team environment begins with Expectations and Accountability- and strengthened by adding Support. VPSI believes in the value that Support brings to our team. At VPSI, Support is found in many shapes and forms such as Resources, Tools and Training. Equipping our employees with Support is the responsibility of our corporate staff- if our employees are to be Accountable to meet Expectations, then our corporate staff is equally Accountable to ensure that the tools, training and resources required are provided. Our commitment to providing Support has resulted in numerous company and employee certifications such as our Software Engineering Institute-Capability Maturity Model Integration (SEI-CMMI) Maturity Level 3 (ML3). We are also currently pursuing our International Organization for Standardization 9001:2008 certification. In addition to these industry standards, corporate accreditations, VPSI employees maintain comprehensive personal certifications such as ITIL (to the Manager Level), PgMP and PMP for effective program and project management and Lean Six Sigma (to the Master Black Belt Level) for process and project efficiency. In addition to these certifications, VPSI employees hold over 35 different technical certifications ranging from Defense Acquisition Workforce Improvement Act (DAWIA), Certified Information Systems Security Professional (CISSP), Cisco Certified Internetwork Expert (CCIE), Oracle Certified Professional (OCP), Sybase Certified Professional, Sun Certified System Administrator (SCSA) to Microsoft Certified System Engineer (MCSE) and CompTia Security+.
Furthering the Support we provide to our employees, VPSI believes in empowering its employees. Empowerment begins with Expectations Accountability and is strengthened through Support. Our company culture promotes Empowerment that begins at the highest levels and is continued at every level of the company. At VPSI, Leadership begins by Example. Empowerment through education and experience; Empowerment through a clear understanding of Expectations and through proven Accountability; and Empowerment through Teamwork. At VPSI, it is about the success of our clients and that success begins with the success of our employees. Our motto is simple: Empowering Solutions, Enabling Success. This motto is a reflection of the corporate cultural commitment that VPSI has made to ourselves, employees, our clients and the communities we live in.
Do it with EASE!
Expectations - Accountability - Support - Empowerment
V P S I
Building on this culture of empowered employees we promote an employee centric work environment that enables personal and professional growth. This dedication is required in order to provide the highest quality services while maintaining a sincere dedication to the highest levels of customer service and satisfaction. For this reason VPSI maintains Corporate Care advocates as an extension of our executive staff to maintain awareness of the performance of the programs we support from the ground level up and the top down. This holistic approach to Customer Advocacy ensures that not only the services we provide are in accordance with the highest customer focused quality, but also works closely with client stakeholders to ensure that program efforts and solutions are implemented to the requirements of our clients. Our Customer Advocacy Program is designed to supplement our commitment of exceeding our customers’ expectations.
Maintaining our vision of personal responsibility, VPSI also encourages active participation in the communities we live. VPSI maintains a leadership by example approach to community involvement. Our involvement includes the participation and contribution to several organizations and events.